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«Urals State Technical University - UPI»
                         Foreign language department



                                   Thesis
                              «Cultural Values»



                                      Student: Zaitseva S.V.
                                      Group: PП-4

                                      Supervisor: Hramushina Zh.A.



                                Ekaterinburg
                                    2004

                             Table of contents:

Summary
3

Key words
4

Introduction
5

1. Definitions: beliefs, values
   7

     The value / belief puzzle
     8

     Contrastive orientations
     12

     Japanese interpersonal norms
     15

2. Japanese and American patterns of social behavior
   22

     The                national                status                image
25

     A          Cultural           model           of           interaction
27

     Seven statements about Americans                                   31

     3.              Factors               influencing               values
           40

     Intercultural   communication:   a   guide   to    men    of    action
     40

     Cuisine,         etiquette         and         cultural         values
     52

     Patterns                           of                           speech
     55

     4.             Contrast             Russian’s              stereotypes
           58

     Nine              statements              about               Russians
     58

     Middle             Eastern             interview             responses
     61

     5.  American’s  view  of   Russian.   Russian’s   view   of   American
           65

     American                      interview                      responses
     65

     Russian                      interview                       responses
     75

Conclusion
     79

Literature
     80

Appendix

          SUMMARY
      A diploma work contains 80 pages, 2 tables, 1 figure, 4  books  are  a
source of it.
      Key words: cross-cultural communication,  values,  beliefs,  clusters,
stereotypes.
      In detail it is  said  about  concept  "values",  factors  influencing
values,  the  meaning  of  values   in   intercultural   communication   and
understanding between different nations.
      In brief it is mentioned differences between beliefs, values.
      The actuality and novelty of a theme consist in the following points.
      Problems of the intercultural communications and cultural values are
"young". Scientists started to consider them rather recently. In Russia
researches have begun only in the 80th years. In such a way, there is not
enough literature and materials on the given questions. Therefore any new
works and researches make the significant contribution to studying these
problems.
      So in my work I tried: to research the influence of cultural values to
attitude one country to another; to explore  and  to  compare  Japanese  and
American patterns of social behavior; to understand the factors  influencing
values; to discover stereotypes between different countries.
      In conclusion it is noted that excellent knowledge of language is only
half-affair for successful  cooperation  with  other  country.  Also  it  is
necessary to know features of people of  other  country  in  negotiating  or
their attitude to business. Also  it  is  necessary  to  take  into  account
features of dialogue, etiquette, relations with  grown-ups  and  many  other
things.

          KEY WORDS


   Cross-cultural communication is  the  information  exchange  between  one
person and any other source transmitting a message displaying properties  of
a culture different to the one of the  receiver’s  culture.  The  source  of
such a message can be either a person,  in  an  interpersonal  communication
process, or any form of mass media or other form of media.

   Values. A value is something that is important to people — like  honesty,
harmony, respect for elders, or thinking of  your  family  first.  They  are
represents what is expected or hoped for, required or forbidden. It  is  not
a report of actual conduct but is the inductively  based  logically  ordered
set of criteria of evaluations by which  conduct  is  judged  and  sanctions
applied.

   Beliefs are generally taken to mean a mental acceptance or conviction  in
the truth or actuality of something. A belief links an object or  event  and
the characteristics that distinguish it from others. The degree to which  we
believe that an event or object possesses certain  characteristics  reflects
the level of our subjective  probability  (belief)  and,  consequently,  the
depth or intensity of our belief. The more certain we are in a  belief,  the
greater is the intensity of that belief.
   Clusters  are  groups  of  inter-related  industries  that  drive  wealth
creation in a region and provides a richer  more  meaningful  representation
of local industry drivers and  regional  dynamics  trends  than  traditional
methods and represents the entire value chain of a broadly defined  industry
from  suppliers  to  end  products,  including   supporting   services   and
specialized infrastructure.
   Stereotype is a fixed set of ideas about what a particular type of person
or thing is like, which is (wrongly) believed to be true in all cases.

INTRODUCTION
      The subject of my diploma work is cultural values.

      Our perception of foreign cultures  is  usually  based  not  on  their
complex reality, but on the simplified image they project. The  clearer  and
more sharply defined that image is, the more convinced we will  be  that  we
are intimately acquainted with it: it is  a  mere  outward  confirmation  of
knowledge we already possess.

     All cultures have been designed to meet  universal  human  needs:  for
shelter - for love — for friendship.  While  they  have  commonalties,  they
have great variety too! Values - universal  feature  of  culture,  how  they
might vary within and between cultures.

     One universal feature of culture is values. A value is something  that
is important to people — like  honesty,  harmony,  respect  for  elders,  or
thinking of your family first.

     We can't see values  directly,  but  we  can  see  them  reflected  in
people's ordinary, day to day behavior. What we value shapes what we do.  If
respect for elders is important to me, I  might  listen  very  patiently  to
grandmother's stories and not argue with her. In fact, I might turn  to  her
for valuable and wise advice. If I  value  honesty,  I  will  hope  that  my
friends will tell me the truth and not what they think I want  to  hear.  If
harmony is more important to me, I prefer to say  things  that  make  people
happy, even if those things are not exactly true.

     In the course of human interaction, evaluations are assigned to  given
types of behavior, attitudes, and kinds of social  contact.  Taken  together
they  form  the  belief  and  value  system,  the  cultural   premises   and
assumptions, and the foundation for law, order, and the world view of  given
cultural groups. These systems embrace a number  of  assumptions  about  how
the world is put together. Some  values  and  norms,  differentiate  between
good and evil, right and wrong. Some of these assumptions are made  explicit
in the beliefs and myths of the people. Beliefs, value  systems,  and  world
view often combine with other features of social and  cultural  organization
to provide shared cultural symbols.
      The actuality and novelty of a theme consist in the following points.
      Problems of the intercultural communications and cultural values are
"young". Scientists started to consider them rather recently. In Russia
researches have begun only in the 80th years. In such a way, there is not
enough literature and materials on the given questions. Therefore any new
works and researches make the significant contribution to studying these
problems.
      Objects of research in my diploma  work  are  behavioral  samples  and
cultural clusters.

1. DEFINITIONS: BELIEFS, VALUES

     It is useful at  this  juncture  to  make  some  distinctions  between
beliefs and values.

     BELIEFS

     Beliefs are generally taken to mean a mental acceptance or  conviction
in the truth or actuality of something. A belief links an  object  or  event
and the characteristics that distinguish  it  from  others.  The  degree  to
which we believe that an event or object possesses  certain  characteristics
reflects  the  level   of   our   subjective   probability   (belief)   and,
consequently, the depth or intensity of our belief. The more certain we  are
in a belief, the greater is the intensity of that belief.

     This is well attested to in the power of religious beliefs. There  are
three types of beliefs, all  of  which  are  of  concern  to  us.  They  are
experiential, informational,  and  inferential.  Experiential  beliefs  come
from direct personal experience, of  course;  they  are  integrated  at  the
intrapersonal  level.  The  second  type  involves  information.   This   is
transferred on the interpersonal level and shows great  cultural  variation.
Here cultural beliefs  are  stated,  transferred,  learned,  and  practiced.
Informational  beliefs  are  connected  with  what  are  called   "authority
belief," or credible information sources. If  a  group  of  people  believes
that exercising increases the individual's physical and  mental  well-being,
these believers may also be willing to accept athletes as authority  figures
even though the testimonies of  these  idols  range  beyond  their  physical
prowess. Witness the selling  success  of  Olympic  champions  and  football
stars in promoting breakfast food or panty hose.

     Inferential beliefs are those which go beyond direct  observation  and
information. These concern rules  of  logic,  argumentation,  rhetoric,  and
even establishment of  facts  (the  scientific  method).  Although  internal
logic systems differ from one individual to another within a  culture,  they
differ more from one culture to another. The  most  dramatic  difference  in
cultural variance in thinking lies between  Western  and  Eastern  cultures.
The Western world has a logic system  built  upon  Aristotelian  principles,
and it has evolved ways of thinking that embody  these  principles.  .  .  .
Eastern cultures, however, developed  before  and  without  the  benefit  of
Athens or Aristotle. As a consequence, their  logic  systems  are  sometimes
called non-Aristotelian, and they can often lead to quite different sets  of
beliefs.

     VALUES

     Values bring affective force to beliefs.  Some  of  these  values  are
shared with others of our kind some are not. Thus, we all adhere to some  of
the beliefs and values generally accepted within  our  cultures;  we  reject
others. Values are  related  to  what  is  seen  to  be  good,  proper,  and
positive, or the opposite. Values  are  learned  and  may  be  normative  in
nature. They change through time and  are  seldom  shared  in  specifics  by
members of different generations, although certain themes will prevail.  For
example,   the   positive   attributions   placed   upon    competitiveness,
individualism, action, and other general principles that pervade the  belief
and value orientation of members  of  the  North  American  culture  of  the
United States remain.  They  include  the  constitutionally  guaranteed  and
socially valued "unalienable rights to life, liberty,  and  the  pursuit  of
happiness" in individualistic, action-oriented, and competitive ways.  These
values have endured their expression varies from generation  to  generation.


     A cultural value system "represents what is  expected  or  hoped  for,
required or forbidden." It is not a report of  actual  conduct  but  is  the
inductively based logically ordered set of criteria of evaluations by  which
conduct is judged and sanctions applied.

     THE VALUE / BELIEF PUZZLE

     Value and belief systems, with their  supporting  cultural  postulates
and world  views,  are  complex  and  difficult  to  assess.  They  form  an
interlocking system, reflecting  and  reflective  of  cultural  history  and
forces of change. They provide the bases  for  the  assignment  of  cultural
meaning and evaluation. Values are desired outcomes as  well  as  norms  for
behavior; they are dreams as well as reality, They are embraced by some  and
not others in a community; they may be the foundations  for  accepted  modes
of behavior, but are as frequently overridden as  observed.  They  are  also
often the hidden force that sparks reactions and fuels  denials.  Unexamined
assignment of these  characteristics  to  all  members  of  a  group  is  an
exercise in stereotyping.

     ATTRIBUTIONS AND EVALUATIONS

     Often  values  attributions  and  evaluations  of  the  behaviors   of
"strangers" are based on the value and  belief  systems  of  the  observers.
Have you heard or made any of the following statements? Guilty or not?

     Americans are cold.

     Americans don't like their parents. Just look, they put their  mothers
and fathers in nursing homes.

     The Chinese are nosy. They're always asking such personal questions.

     Spaniards must hate animals. Look what they do to bulls!

     Marriages don't last in the United States.

     Americans are very friendly. 1 met a nice couple on a  tour  and  they
asked me to visit them.

     Americans ask silly questions, they think we all  live  in  tents  and
drink nothing but camel's milk! They ought to see our airport!

     Americans just pretend to be friendly; they really aren't.  They  say,
"Drop by sometime" but when I did, they didn't seem very happy  to  see  me.
Of course, it was ten o'clock at night!

     How should such statements be received? With anger? With  explanation?
With understanding and anger? Should  one  just  ignore  such  patent  half-
truths stereotypic judgments, and oversimplifications? Before  indulging  in
any  of  the  above  actions,  consider  what  can  be  learned  from   such
statements. First, what do these statements reveal? The speakers  appear  to
be concerned about families, disturbed by statistics, apt to  form  opinions
on limited data (friendliness),  given  to  forming  hasty  and  unwarranted
generalizations (Spanish bullfighting), and  angered  by  the  ignorance  of
others. No one cultural group has a corner  on  such  behavior.  Second,  we
might be able to guess  how  certain  speakers  might  feel  about  divorce,
hospitality, or even animals. Third, the  observations,  while  clearly  not
applicable to all members of the groups about which the comments were  made,
represent the speakers' perceptions. To many, Americans  are  seen  as  cold
and uncaring. Because perceptions and native value and belief  systems  play
such important roles in communication, it  is  important  to  recognize  and
deal with these perceptions-correct or incorrect, fair or unfair.

     In  the  following  part  of  this  chapter  the  concept   of   value
orientations will be explored. This will be followed  by  a  review  of  the
major value orientations associated with  people  from  the  United  States.
These orientations will be contrasted with those of  other  culture  groups.
Such an approach to cross-cultural variations in values and beliefs  is  far
more productive than flat denial  or  even  anger,  as  we  form  evaluative
frames of reference for ourselves and hold them up to the frames  of  others
we shall, at the very least, learn a great deal about ourselves.

     VALUE ORIENTATIONS

     Compiling  a  list  of  cultural  values,  beliefs,   attitudes,   and
assumptions would be an  almost  endless  and  quite  unrewarding  endeavor.
Writers in the field of intercultural communication have  generally  adopted
the concept of value orientations suggested by Florence Kluckhohn  and  Fred
Strodtbeck (1961).

     In setting  forth  a  value  orientation  approach  to  cross-cultural
variation, Kluckhohn and  Strodtbeck  (1961:10)  pointed  out  that  such  a
theory was based upon three assumptions:

     1. There are a limited number of human problems to which all  cultures
must find solutions.

     2. The limited number of solutions may be charted  along  a  range  or
Continuum of variations.

     3. Certain solutions are favored by members in any given culture group
but all potential solutions are present in every culture.

      In their schema,  Kluckhohn  and  Strodtbeck  suggested  that  values
around five universal human problems involving  man's  relationship  to  the
environment, human  nature,  time,  activity,  and  human  interaction.  The
authors further proposed that the  orientations  of  any  society  could  be
charted along these dimensions. Although variability could be  found  within
a group,  there  were  always  dominant  or  preferred  positions.  Culture-
specific  profiles  could  be  constructed.  Such  profiles  should  not  be
regarded as statements about individual behavior, but rather  as  tendencies
around which social behavioral norms rules values, beliefs, and  assumptions
are clustered. As such, they might influence individual  behavior  as  other
cultural givens do; like other  rules,  they  may  be  broken,  changed,  or
ignored.

     In the Kluckhohn and Strodtbeck classification, three focal points  in
the range of variations are posited for each type  of  orientation.  In  the
man-to-nature continuum variations range from a position  of  human  mastery
over nature,  to  harmony  with  nature,  to  subjugation  to  nature.  Most
industrialized societies represent the  mastery  orientation;  the  back-to-
nature counterculture of young  adults  during  the  1960s  and  1970s,  the
harmonious  stance;  and   many   peasant   populations,   the   subjugation
orientation.

     The time dimension offers stops at  the  past,  present,  and  future.
Human nature orientation is charted along a continuum stretching  from  good
to evil with some of both in the  middle.  The  activity  orientation  moves
from doing to being-becoming to being. Finally, the  relational  orientation
ranges from the individual to the group with concern with  the  continuation
of the group, as an intermediate focal point.

     Value orientations only represent" good guesses" about why people  act
the way they do. Statements made or scales constructed are only part  of  an
"as if" game. That is to say, people act as if they believed in a given  set
of value. Because the  individuals  in  any  cultural  group  exhibit  great
variation, any of the orientations suggested might well be found  in  nearly
every culture. It is the general pattern that is sought. Value  orientations
are important to us as intercultural communicators  because  often  whatever
one believes, values, and assumes are the crucial factors in communication.

     CONTRASTIVE ORIENTATlONS

     Let us take some American cultural patterns that have been  identified
as crucial in cross-cultural communication and  consider  what  assumptions,
values, and attitudes support them. Edward  C.  Stewart  was  a  pioneer  in
examining such American behavior in a cross-cultural perspective.  His  book
- American Cultural Patterns. This book describes  dominant  characteristics
of  middle  class  Americans.   Stewart   distinguishes   between   cultural
assumptions and values and what he called  cultural  norms.  Cultural  norms
are explicit a repeatedly invoked by people to  describe  or  justify  their
actions. They represent instances  in  which  the  behavior  and  the  value
attached to it seem at odds. Stewart writes,  “Because  cultural  norms  are
related to behavior as cliches, rituals  or  as  cultural  platitudes,  they
provide inaccurate descriptions of behavior”. He points out  that  Americans
are devoted to the concept of  self-reliance  but  accept  social  security,
borrow money, and expect a little help from their friends.  Culture  bearers
are usually more aware of their cultural norms than their systems of  values
and  assumptions.  As  Stewart   explains,   "being   fundamental   to   the
individual's outlook, they [the assumptions and values]  are  likely  to  be
considered as a part of the real world and therefore remain unquestioned".

     Table 1, illustrates some of the general value orientations identified
with North Americans. The left-hand column indicates what  the  polar  point
of the orientational axis might  represent.  The  Contrast  American  column
does not describe any particular culture, but rather represents an  opposite
orientation. Of course, the American profile is drawn in broad  strokes  and
describes the mainstream culture; ethnic diversity is of  necessity  blurred
in this sweeping treatment.

     Thus, with the reservations noted above, it can be said  that  in  the
relationship of human beings and nature, Americans  assume  and  thus  value
and believe in doing something about environmental problems. Nature can  and
should be changed.  In  addition,  change  is  right  and  good  and  to  be
encouraged. That toe pace of change has increased to a bewildering point  in
the United States at the  present  time  presents  problems,  but,  as  yet,
change has not been seen as particularly detrimental.

     Equality of opportunity is linked  to  individualism,  lack  of  rigid
hierarchies informality, and other cultural  givens.  It  is  manifested  in
American laws regarding  social  conduct,  privacy,  and  opportunity.  This
contrasts with an ascriptive social order in which class and  birth  provide
the bases for social control and interaction.

     The  achievement  orientation  calls  for   assessment   of   personal
achievement, a latter-day Horatio Alger (Lee Iacocca) orientation. A  future
orientation is joined to the positive  value  accorded  change  and  action.
Directness and openness are contrasted to a more consensus-seeking  approach
in which group harmony is placed above solving problems.

     Cause-and-effect logic joined to a problem-solving orientation  and  a
pragmatic approach to problems defines the much-vaunted  scientific  method.
Intuition  and  other  approaches  to  evidence,  fact,  and 

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